Shipping policy

SHIPPING POLICY

IN-STOCK ITEMS
In-stock orders ship within 3–5 business days. You'll receive a confirmation email with tracking as soon as your order ships.

PRE-ORDERS
Items marked "Pre-order" are produced after purchase. Production takes 4–6 weeks from the date of your order, and your order ships within 3–5 business days after production is complete. You'll receive tracking as soon as it ships.

If your order contains both in-stock and pre-order items, the full order ships together once the pre-order item is ready.

If production runs past the estimated window, we'll email you an updated ship date. You can choose to keep your order or cancel it for a full refund.

SHIPPING RATES
Free standard shipping on US orders over $90. Shipping for all other orders is calculated at checkout.

INTERNATIONAL ORDERS
We ship internationally. Any customs duties, taxes, or import fees charged by your country are the customer's responsibility.

ADDRESSES
Please double-check your shipping address at checkout. We aren't responsible for orders shipped to an incorrect address entered by the customer.

QUESTIONS
If your tracking hasn't updated in 7 days or you have any questions about your order, contact us at support@severelylost.com