Shipping policy

All items are in stock and ready to ship. Orders are processed and shipped within 3–5 business days, and you'll receive tracking by email as soon as yours is on the way.

Delivery: Once shipped, domestic orders typically arrive within 3–7 business days, depending on the carrier and your location.

All sales are final. Every Severely Lost piece is part of a limited release, so we do not offer refunds, exchanges, or replacements for change of mind or sizing. Please check the size guide on each product page before ordering.

Lost packages: Once your order is with the carrier (USPS, UPS, or DHL), we can't control loss or damage in transit, but we'll help you file a claim to recover it.

International orders: Import fees, taxes, and duties charged by your country's customs are the customer's responsibility and aren't collected at checkout. We can't refund orders for unpaid customs fees.

Questions? Reach us anytime at support@severelylost.com.